How to transfer UK domain names to and from Saffas.
This article covers the transfer of UK domain names (co.uk/me.uk/net.uk/org.uk) into and out of Saffas Web.
Domain Structure
A domain name has 2 parts which can be independently managed ...
where it is hosted
who invoices the renewal
You have the option to transfer both parts independently
Transfer Hosting Part INTO Saffas
This is also known as 'DNS transfer' or 'nameserver change'.
If you transfer an existing domain in this way, it will only transfer the hosting part of your domain and will leave the invoice / renewal part with your existing registrar.
This is the quickest and cleanest type of transfer but be aware that some registrars do not allow you do to this type of transfer or will charge you extra fees to do it.
Check the Welcome Mail for your hosting account and find the section 'nameservers' which details the nameservers your plan is on.
Contact your registrar and give them the following instruction ...
"For my domain (change-domain.com) please change the DNS details to: ns1.XXX, ns2.XXX"
Make sure to change ns1.XXX and ns2.XXX with the nameservers in your Welcome Mail.
Some registrars provide an automated control panel from where you can make this change yourself.
If this is an addon or parked domain, remember to go to your Control Panel and add the domain in the relevant way.
If this is a brand new order, we will map the domain to your plan when we set it up.
It can take up to 48 hours for the new DNS details to take effect, after which time your new account with Saffas will be fully operational.
Saffas make no charge for this type of domain transfer however, check with your registrar because some companies do charge for this service.
Transfer Invoice / Renewal Part INTO Saffas
This is also known as 'full domain transfer' or 'IPS Tag change'.
If you transfer an existing domain in this way, it will transfer the invoice / renewal to Saffas. We will then be responsible for the hosting AND renewal.
Send a support ticket to let us know you are transferring a new domain. If you are placing a new order with the domain transfer, there is no need to write to us separately.
Contact your registrar and give them the following instruction ...
"For my domain (change-domain.com) please change the IPS Tag to: POLDINGS"
The transfer process will depend upon when your existing registrar actions the request. It should occur within 24 hours but if it takes longer then please chase your registrar to confirm the position.
To check the progress use our WhoIs Lookup tool to see when the IPS Tag has changed to POLDINGS.
Please note that we cannot transfer domains that are less than 60 days old. Please wait until the domain is at least 60 days old before attempting to transfer.
Transfer Away from Saffas
If you have a UK domain registered with Saffas Web and you want to transfer it to another registrar, raise a Support Ticket with the following request ...
"I would like to transfer my domain (change-domain.com) to another registrar. Please change the IPS Tag to: XXXXXX"
Note that XXXXXX should be replaced by your new IPS Tag. Make sure this is correct because a change of this nature cannot be undone.
We will action your instructions within 24 hours and update the ticket when done.
