Email setup, tools and features with your advanced plan.
Advanced Plans give you a number of email tools and features.
Setup New Mailbox
An email mailbox is essentially a password protected area on our server through which you can manage email. To send and receive email via pop3 you need to set up the account in two areas ...
server-side (from your Control Panel)
client-side (from your computer via Outlook, Eudora, etc)
Server Side
To create a pop3 mailbox on an Advanced Hosting Plan ...
login to your Control Panel
click the 'mail' icon
click 'edit / add / manage accounts'
click 'add account'
enter the name for the mailbox (this is the part of the email address before the @ sign which should be no more than 20 characters long and may consist of lower case letters, numbers and '.' only)
enter a password (between 5 and 20 characters, letters and numbers only)
enter a quota (the maximum size limit of this mailbox in megabytes. If you leave this field blank or enter 'unlimited' then the mailbox size will only be limited by the disk space free on your plan)
click 'create'
Client Side
To collect email from a POP3 account on an Advanced Hosting Plan you need to configure your email interface (MS Outlook, Eudora, etc). The settings you need to configure are as follows ...
Incoming (POP3) = mail.change-domain.com
Outgoing (SMTP) = mail.change-domain.com (or use your existing smtp provider)
*Username = create from Control Panel
Password = create from Control Panel
*the structure of the username will be the email address such as ...
'you@change-domain.com' OR 'you+change-domain.com'
Make sure the option for 'my server requires authentication' is turned ON.
How you configure these settings in your mail client will vary slightly depending upon the program you are using. Please consult the documentation for your email software for more information.
Check Settings
To check the settings for an email account you are trying to set up: Email Settings
Outlook Express Settings
To find out how to setup Outlook Express for a pop3 mail account: Outlook Express
Email Forwarding
Email forwarding is where you setup an alias email address which then collects mail and forwards it to another email address or group of addresses ...
To setup email forwarding...
1 - login to your Control Panel
2 - click the icon for 'mail'
3 - click the link to 'forwarders'
4 - create the alias and enter the address(es) to forward to
If you want to forward to more than one address then separate each email address with a comma.
If you have a main mailbox already setup then you can still set up a forwarder with the same email address. In this way, email will then be received by the main account and copied to any other address you insert in the forwarder setup.
Email Autoresponders
When an email is received, an autoresponder will reply to the sender with a message. These can be used for any message type but are more generally used for messages such as 'thanks for contacting us' or 'I am out of the office'.
To setup an autoresponder ...
1 - login to your Control Panel
2 - click the icon for 'mail'
3 - click the link to 'autoresponders'
4 - click the link to 'add autoresponder'
5 -complete the responder details and create
You can have any number of autoresponders setup however, please be sure to remove them if they are redundant. It's not professional to receive an 'I will be back in the office last week' message.
